HOURS & RATES (+tax, all card transactions +4%)

Boarding Check-In Hours: 9:00 A.M- 11:30 A.M, or 2:00 P.M - 5:00 P.M. Check-out is much faster, so you can pick up your pet between 7:30 A.M-12:00 P.M, or 2:00 P.M.-6:00 P.M (unless you have scheduled a grooming). Both locations are closed from 12:00 P.M-2:00 P.M for lunch & shift change.

$ PRICING $ - All services plus sales tax (+8.126%). All card transactions +4%.
Monroe: 1 Dog in Standard or XL Kennel- $45 per night, 1 additional dog (any size dog) sharing a kennel- $30 per night.
Monroe: 1 Dog 1 Night Crate- $45 per night, 1 additional small dog sharing a crate (can be fed together)- $25 per night. If feeding separately- $30 per night.

New Hampton: 1 Dog in Luxury Suite- $50 per night, 1 additional dog (any size dog) sharing a suite- $30 per night.
New Hampton: 1 Dog in Plexiglass Crate- $50 per night, 1 additional small dog sharing a crate (can be fed together)- $25 per night. If feeding separately- $30 per night.

The nightly rate includes up to 11:00 am on the last day "hotel checkout time". After 11:00 A.M the fee is $15, after 3 P.M the fee is 25$. Sometimes the fees are per dog. There is a 25$ fee for checking in or checking out outside of our designated windows (listed above). Checkout after 6 P.M (closing time) counts as an additional night.

Cat Boarding  $40 per night for 1 cat, 20$ for each additional cat. We have a private room for cat boarding in Monroe (however, it does not have a window). We also take cat(s) in the guest bedroom of the owner's home, which is located in New Hampton. A more formal "cattery" will eventually be under construction at both locations. 

Special Feeding (Cooked Food) or Complex Medicating/Insulin Injections: $5 per day, per dog.
The full number of nights reserved must be paid for in full, despite picking up early or dropping off a day later (if stay falls on a weekend or school holiday where we fully book). Please give 2 weeks notice for any changes in reservation dates to avoid the charge for the nights that were originally reserved, so that we can open the space for another pet. For new clients, a 50% deposit is required to secure the spot, at minimum 2 weeks prior to the boarding stay, typically collected during peak times. There is a 2 night minimum for any new client any day of the year, for any returning client on holidays, weekends following a holiday, and summer weekends (Memorial Day to Labor Day), unless the booking is last minute and we happen to have a cancelation or have the availability. We typically have more space for small dogs for last minute bookings, but for large dogs during peak times it is very rare to have an opening within 2 weeks of a holiday. Please understand that we are seasonal and rely on fully booking during these times to get through the slower months.
 
How to Make a Boarding Reservation?
For Simple Reservations (New Clients & Returning Clients): 1. Text the appropriate location phone number with your pet name, breed, and weight if you want updates during your pet's stay. Video updates are sent via the app, "What's App". Make an account on Paw Partner where you will make a client/pet profile, upload vaccine requirements, sign the liabilty waiver, and submit the boarding reservation dates *be sure to select correct location from the drop down menu*. If your boarding stay falls within 24 hours, or if your days fall over a summer weekend/holiday, please text or call the appropriate location to check for availability. 3. Please upload a picture of your pet to your pet's profile and include emergency contact in the client information section. Once you've completed those 3 steps, give us ~24 hours to approve the reservation in Paw Partner. You can set up your Paw Partner account using this link: https://pawpartner.com/pz/book?p=1312592

New Hampton Location
Lia, Owner: 718-795-8175; handles detailed questions (by phone) & video updates for New Hampton location.
Monroe Location
Monroe Phone #: 845-500-2711; Handles video updates for Monroe location.

What is a Simple Reservation?
A simple reservation would be for a pet that we know will board without any complications (the pet has either boarded before or is young, outgoing, and adaptable to new environments). For aggressive dogs, call the owner to be sure we can accommodate your dates. If your pet has any behavioral concerns at all, (aggression or medical), if you are nervous about boarding, or if this is your first time trying to board your pet or enter your pet into daycare, please do not hesitate to call the owner. You are also welcome to call if you just have many unanswered questions and would like some peace of mind. The owner, Lia, handles these conversations for both locations. Contact #: 718-795-8175

Please ring the doorbell before removing your dog from the car to make sure we are ready to take them in.

Requirements to be uploaded in Paw Partner
Dogs- Rabies, Distemper, Bordetella, Negative Fecal/Giardia Test
Cats- Rabies